We got lots of great advice over the course of Season 6. Over the course of about 10 minutes, we’re going to distill all of that advice into 3 overarching themes. Take a listen to find out what they are. Here are the best trade secrets of 2019.
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Yuriy Popov is the Customer Success Manager at KeepSolid, where they make a suite of apps. The most popular is VPN Unlimited. We dive deep into how KeepSolid pivoted to focus on where they saw the industry going, from the Snowden revelations to the continued support for better online privacy. We also talk about the importance of listening to your customers, a recurring theme on this show!
Nathalie Lussier is has created a unique, powerful LMS plugin for WordPress that people seem to love. That’s because Nathalie, on top of using the product herself, listens to her customers. In this episode, she’ll give us lots of great advice for how to grow our business and improve customer relationships.