Understanding Customer Journey with Ronald Gijsel

Understanding Customer Journey with Ronald Gijsel

As more businesses are starting to do commerce nearly exclusively online, it’s important to know how your customers are finding you and how they make decisions. Enter Ronald Gijsel, the Community and Partnerships Manager at Yith.

He’s going to tech us all about the customer’s journey and FREE tools to help us figure it out. His tips will help us understand our customers to, sure, sell more, but more importantly, create a better experience for them. I learned a lot here and started to implement his advice shortly after we recorded. I’m excited to start seeing results.

Why You Absolutely Need a VPN with Yuriy Popov

Why You Absolutely Need a VPN with Yuriy Popov

Yuriy Popov is the Customer Success Manager at KeepSolid, where they make a suite of apps. The most popular is VPN Unlimited. We dive deep into how KeepSolid pivoted to focus on where they saw the industry going, from the Snowden revelations to the continued support for better online privacy. We also talk about the importance of listening to your customers, a recurring theme on this show!

How Knowing Your Customers Lets You Charge More with Nathalie Lussier

How Knowing Your Customers Lets You Charge More with Nathalie Lussier

Nathalie Lussier is has created a unique, powerful LMS plugin for WordPress that people seem to love. That’s because Nathalie, on top of using the product herself, listens to her customers. In this episode, she’ll give us lots of great advice for how to grow our business and improve customer relationships.